SERVICES

Clarity • Support • Advocacy

Claim Wise Global Foundation provides free, confidential support to help individuals and families navigate medical bills, insurance challenges, and healthcare barriers. While we serve all community members, we place special emphasis on supporting seniors, who often face the most complex billing issues, insurance confusion, and financial vulnerability.

👵 Senior Support Services (Our Priority Focus)

Many seniors struggle with Medicare, supplemental plans, confusing bills, and unexpected charges. We provide patient, step‑by‑step guidance to help older adults and their caregivers feel confident and protected.

  • Medicare and Medicare Advantage guidance
  • Help understanding supplemental insurance
  • Review of medical bills and statements
  • Explanation of Benefits (EOB) interpretation
  • Support with long‑term care billing
  • Assistance with denials and appeals
  • Protection from overbilling and predatory practices
  • One‑on‑one support for seniors and caregivers

We take extra time with seniors, ensuring every question is answered and every document is explained clearly and respectfully.

🧾 Medical Bill Review & Education

We help clients understand their medical bills, identify errors, and explore options for reducing costs. This service is especially valuable for seniors who may receive multiple bills from different providers.

  • Hospital bills
  • Specialist charges
  • Lab and imaging fees
  • Out‑of‑network charges
  • Duplicate or incorrect billing

Our goal is to reduce confusion and prevent unnecessary financial stress.

🏥 Insurance Navigation

Insurance can be overwhelming — especially for older adults managing chronic conditions or multiple providers. We help clients:

  • Understand their coverage
  • Navigate prior authorizations
  • Resolve billing discrepancies
  • Interpret EOBs
  • Communicate with insurance companies
  • Address out‑of‑network issues

We advocate for fair treatment and ensure seniors are not taken advantage of.

📑 Appeals & Advocacy

When a claim is denied, we help clients — especially seniors — prepare documentation, gather evidence, and submit appeals. We guide them through:

  • Medicare appeals
  • Private insurance appeals
  • Medicaid-related billing issues
  • Long‑term care disputes
  • Prescription coverage denials

We stand beside our clients every step of the way.

🧠 Community Education & Workshops

We offer workshops designed with seniors in mind, covering:

  • Understanding Medicare
  • Avoiding medical debt
  • Recognizing billing errors
  • Patient rights and protections
  • How to read medical bills and EOBs
  • Insurance basics for caregivers

Workshops are available in‑person and online, and can be tailored for senior centers, churches, and community groups.

🔒 Confidential, HIPAA‑Compliant Support

All services are delivered in a secure, private, and respectful environment. We maintain strict confidentiality and comply with HIPAA standards to protect every client’s information — especially seniors who may be more vulnerable to privacy risks.

All Services Provided at No Cost to Clients