Terms of Service

Effective Date: February 1, 2026

Welcome to Claim Wise Global Foundation. By using our website, contacting us, or requesting services, you agree to the following Terms of Service. Please read them carefully.

1. Purpose of Our Services

Claim Wise Global Foundation provides educational support, medical bill review, insurance navigation assistance, and senior advocacy services.

Our services are intended to help clients understand:

  • Medical bills
  • Medicare and insurance coverage
  • Explanation of Benefits (EOBs)
  • Appeal options

We do not provide:

  • Legal advice
  • Medical advice
  • Financial planning
  • Emergency services

All information we provide is for educational and advocacy purposes only.

2. Eligibility for Services

Our services are available to:

  • Seniors
  • Caregivers
  • Adults and families needing help with medical bills or insurance
  • Residents of Cincinnati and surrounding communities

We do not discriminate based on age, race, color, national origin, disability, sex, religion, or any other protected status.

3. Client Responsibilities

Clients agree to:

  • Provide accurate information and documents
  • Communicate openly about their situation
  • Notify us of any changes related to their case
  • Use our services respectfully

We reserve the right to decline or discontinue services if a client is abusive, threatening, or refuses to follow reasonable guidance.

4. Confidentiality & HIPAA Compliance

We take privacy seriously. All personal, medical, and billing information shared with us is kept confidential.

Claim Wise Global Foundation follows HIPAA‑aligned privacy practices, including:

  • Secure handling of documents
  • Limited staff access
  • Confidential communication
  • Safe storage of sensitive materials

We will never share your information without your permission unless required by law.

5. No Guarantee of Outcomes

While we advocate strongly for every client, we cannot guarantee:

  • That a bill will be reduced
  • That an appeal will be approved
  • That an insurance company will change its decision

Our role is to guide, educate, and support — not to control the decisions of healthcare providers or insurance companies.

6. Accuracy of Information

We strive to provide accurate, up‑to‑date information. However:

  • Insurance rules may change
  • Medicare policies may update
  • Billing practices vary

We are not responsible for errors caused by outdated or incorrect information from third‑party sources.

7. Website Use

By using our website, you agree not to:

  • Misuse or disrupt the site
  • Attempt to access restricted areas
  • Upload harmful or malicious content

All website content is the property of Claim Wise Global Foundation and may not be copied or used without permission.

8. Limitation of Liability

Claim Wise Global Foundation is not liable for:

  • Decisions made by insurance companies
  • Actions taken by healthcare providers
  • Financial outcomes related to medical bills
  • Errors caused by incomplete or inaccurate client information

Clients use our services at their own discretion.

9. Changes to These Terms

We may update these Terms of Service at any time. Changes will be posted on this page with a new effective date.

10. Contact Information

If you have questions about these Terms of Service, please contact us: